Marketplace Website Terms for Sellers

Website Terms for Sellers – E-Commerce Marketplace


Please Note: This document replaces TR.WEB.TC.16 “Website Terms and Conditions - Sale of IP + User Submission”.

These Website Terms for Sellers – E-Commerce Marketplace are designed for websites that offer online marketplaces that provide a sales platform for users. Designed to work in a set of three documents along with TR.WEB.TC.15 (Terms of Use) and TR.WEB.TC.17 (Terms for Buyers), these Terms for Sellers set out the rules and procedures governing the use of your online marketplace by users wishing to sell items.

These terms have been written in such a way that they can be applied to sales of both goods and digital content, allowing your users considerable flexibility on your marketplace.

Of central importance is your role in transactions. These Terms for Sellers clearly state that you, the website operator, are not a party to any transactions, nor to any disputes. You merely provide an online venue for buyers and sellers. Further provisions explain to sellers that you are not responsible for any items that they sell.

Two types of fees, payable by sellers to you, are included in this document: listing fees (a fixed fee payable on the submission and renewal of listings for items), and transaction fees (a percentage fee payable on each sale). As to payment facilities, this document is drafted on the assumption that a third party payment system will be used and thus explains to users that their use of that system will be subject to a separate agreement between them and the service provider.

Further key clauses set out rules governing item descriptions, acceptable usage, delivery obligations and associated time limits, buyers’ rights to cancel (including the 14 day “cooling off” period for consumers and provisions dealing with items that are not of satisfactory quality, fit for purpose, or as described), and your liability.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Website Terms for Sellers – E-Commerce Marketplace contain the following clauses:

1. Definitions and Interpretation
2. Information About Us
3. Access to and Use of Our Site
4. Age Restrictions
5. Our Marketplace
6. What Can and Cannot be Sold on Our Marketplace
7. Descriptions Policy
8. Intellectual Property Rights
9. Seller Rules and Acceptable Usage Policy
10. Listing Fees and Transaction Fees
11. Payment Service
12. Payments from Buyers
13. Payments to Us
14. Taxes
15. Delivery
16. Buyers’ Rights to Cancel and Return Items
17. Problems with Transactions and Buyers’ Rights
18. Further Cancellation Rights
19. Your Account Cancellation Rights
20. Our Liability to You
21. Events Outside of Our Control (Force Majeure)
22. Communication and Contact Details
23. How We Use Your Personal Information (Data Protection)
24. Other Important Terms
25. Law and Jurisdiction

These Website Terms for Sellers – E-Commerce Marketplace are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” link below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.