Quotation Based Short Form Services Consumer Terms and Conditions Template

Single A4 Page Quotation Terms and Conditions – Services (B2C)

TR.STC.05

Certainty and clarity are important ingredients in any commercial transaction, and those relating to the provision of services are no exception. A transaction will be a great deal more straightforward if nothing is left to the imagination on matters such as price, payment, provision of services, and the general rights and obligations of the parties involved.

It is often the case that the only documentation in a transaction will be a quotation letter. As such, these Single A4 Page Quotation Terms and Conditions for Services have been designed for printing on the front and reverse of a single A4 sheet so that they can then be enclosed with a quotation letter sent to the customer. Although reduced in size, the terms and conditions still address all key aspects of a provision of services transaction in detail.

This template has been designed exclusively for use in business to consumer transactions. A business to business version of small form terms and conditions for services is also available in this subfolder.

This document has been updated to take full account of both the Consumer Rights Act 2015 which came into force on 1 October 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which came into force on 13th June 2014.

These terms should be used only where your customer is a “consumer” as defined in the Consumer Rights Act 2015 (i.e. an individual who receives services for his/her personal use and for purposes wholly or mainly outside the purposes of any business of that individual or another).

The document is suitable for use where you provide a consumer with services whether the contract is an “on premises”, “off premises” or “distance” contract as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

The Regulations require you to supply certain information to customers who are consumers before they accept the quotation and thereby become legally bound under a contract with you. The template refers to that requirement. Where the contract is an “off premises” or “distance” contract (but not an “on premises” contract), the Regulations also confer on the customer certain rights to cancel the contract (a 14 day cooling-off period), and we have set these out in the document.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

This template has been designed so that the terms and conditions can be printed on the front and reverse of one sheet of A4 paper. If you experience problems printing this document you may need to adjust the margins of the document and / or your printer settings.

These Single A4 Page Quotation Terms and Conditions for Services contains the following clauses:

1. Application

2. Information

3. Interpretation

4. Services

5. Your Obligations

6. Fees [and Deposit]

7. Quotation, Contract and Variation

8. Payment

9. Sub-Contracting

10. Termination

11. Intellectual Property

12. Liability and Consumer Rights

13. Force Majeure

14. Communications

15. No Waiver

16. Severance

17. Complaints

18. Law and Jurisdiction

This document is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

Top